Why are we doing YoungPlanet?
We started YoungPlanet for 2 reasons: We want to make parenting easier and cheaper. We know the rising cost of raising children and wanted to do somethin...
Wed, 5 Dec, 2018 at 7:11 AM
How do I feedback on the app?
The app has a service called Instabug built in which allows reporting of issues or to provide feedback. To activate Instabug, shake your phone and a pop-up ...
Tue, 4 Dec, 2018 at 12:24 PM
Do I have to pay for items?
No, YoungPlanet is a free exchange platform.
Tue, 4 Dec, 2018 at 12:25 PM
How do I upload an item?
Go ‘Home’, click ‘+ Icon’. From here you will fill in: Take a photo of the item in app [or upload from your library] Category - eg. toys, clothes I...
Tue, 4 Dec, 2018 at 12:26 PM
Can I edit items I’ve already posted?
Yes Click Profile at the bottom Click Your Item that you want to edit Click edit on the right hand side
Tue, 4 Dec, 2018 at 12:27 PM
I’ve requested an item but haven’t heard back?
We suggest : Contacting them again in a few days after you sent the request – they may be offline. If you haven’t heard back after 1 week, please email u...
Tue, 4 Dec, 2018 at 12:28 PM
I am being asked for an item that is no longer available
To show users that your item is no longer available, go ‘Profile’, click on the item, and click “End listing”.
Tue, 4 Dec, 2018 at 12:29 PM
I can’t find what I’m looking for
Keep checking the app! As our user numbers grow, so will the number of items on the app.
Tue, 4 Dec, 2018 at 12:30 PM
Where do I exchange items with others?
Wherever you want. We suggest organising your own meeting point like a local park or school gate. 
Tue, 4 Dec, 2018 at 12:34 PM
The item I received wasn’t as described
Unfortunately, we can’t control the product quality. In this scenario, please email us on support@youngplanet.com with what you received and how it was desc...
Tue, 4 Dec, 2018 at 12:35 PM