FAQ
We started YoungPlanet for 2 reasons: We want to make parenting easier and cheaper. We know the rising cost of raising children and wanted to do somethin...
Wed, 5 Dec, 2018 at 7:11 AM
The app has a service called Instabug built in which allows reporting of issues or to provide feedback. To activate Instabug, shake your phone and a pop-up ...
Tue, 4 Dec, 2018 at 12:24 PM
No, YoungPlanet is a free exchange platform.
Tue, 4 Dec, 2018 at 12:25 PM
Go ‘Home’, click ‘+ Icon’. From here you will fill in: Take a photo of the item in app [or upload from your library] Category - eg. toys, clothes I...
Tue, 4 Dec, 2018 at 12:26 PM
Yes Click Profile at the bottom Click Your Item that you want to edit Click edit on the right hand side
Tue, 4 Dec, 2018 at 12:27 PM
We suggest : Contacting them again in a few days after you sent the request – they may be offline. If you haven’t heard back after 1 week, please email u...
Tue, 4 Dec, 2018 at 12:28 PM
To show users that your item is no longer available, go ‘Profile’, click on the item, and click “End listing”.
Tue, 4 Dec, 2018 at 12:29 PM
Keep checking the app! As our user numbers grow, so will the number of items on the app.
Tue, 4 Dec, 2018 at 12:30 PM
Wherever you want. We suggest organising your own meeting point like a local park or school gate.
Tue, 4 Dec, 2018 at 12:34 PM
Unfortunately, we can’t control the product quality. In this scenario, please email us on support@youngplanet.com with what you received and how it was desc...
Tue, 4 Dec, 2018 at 12:35 PM